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1. MOE911 BASIC → Dispatch Skills

Handling Mental Health Callers (DS-3)


Description
Calls involving mental health consumers have become more prevalent. How do you help someone who may be having hallucinations or is acting irrationally? Learn the signs and symptoms of common mental illnesses, how to handle a call from someone in crisis, and resources available for those in a mental health crisis.

Course Length: 1 hour CEU Credits: 1 Course Date: Course Location:

Content
  • Syllabus
  • DS-3 Mental Health Consumers Part 1
  • DS-3 Mental Health Consumers Part 2
  • Resources
  • NAMI Criminal Justice System
  • NAMI You Are Not Alone
  • Quiz
Completion rules
  • All units must be completed
  • Leads to a certificate with a duration: Forever